Terms of service

Terms and Conditions of Use

The following terms govern the use of our site: Bonnypack.com (being the "Site").


PLEASE READ THE FOLLOWING TERMS OF USE AND THE DISCLAIMER CAREFULLY BEFORE USING THE SITE. By using the Site, you agree to the following terms of use (the "Terms of Use") and our Privacy Policy. If you do not agree to these Terms of Use, you may not use this Site and if you do then you are doing so at your own risk. Bonnypack Ltd ("Bonnypack", "we" or "us") reserves the right, at any time, to modify, alter, or update these Terms of Use from time to time. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.

General
The Terms of Use may be subject to change. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules, as changed. Your confirmation of acceptance will be sought in respect of any changes which substantially affect your position under these terms.

Copyright
All Site design, text, graphics, and the selection and arrangement thereof are the property of Bonnypack Ltd, all rights reserved, or in the case of product material, all text and graphics are Copyright protected by the original owner, all rights reserved. Permission is granted to you to copy electronically and to print in hard copy portions of the Site for the sole purpose of using the Site as an information resource (or for ordering goods or services and using the site as a shopping resource). Any other use of materials on the Site-including reproduction for purposes other than those noted above, modification, distribution, or reproduction-without our prior written permission is strictly prohibited.

Trademarks
The Site and the Bonnypack.com mark and logo are the intellectual property of Bonnypack Ltd. All other trademarks, product names and company names or logos cited herein or on the Site are the property of their respective owners.

Order Acceptance
If we accept your order, we will send you a confirmation of this by email. The receipt of an email order confirmation by you constitutes our acceptance of an order and the conclusion of a contract between us to sell the goods you have ordered, subject to these Terms of Use. Whereas following such acceptance, Bonnypack will always seek to meet the requirements of your order, there may be circumstances following confirmation where we are unable to ship products due to unavailability (of which we were not aware at the time of confirmation of the order). If that is the case, we will notify you as soon as possible and will refund the money for the unavailable products back onto your card or into your account. If the payment process has not begun at that time, the money for such products will not be taken out of your account or from your card. Bonnypack’s acceptance is therefore subject to the availability of products following the receipt of the confirmation email by you. Equally, while Bonnypack endeavors not to make any errors on its website and to ensure that its descriptions, details and dimensions of its products, its prices and other information about Bonnypack or its products, are accurate and up to date, errors can occur. If we identify an error that materially impacts your confirmed order, we will notify you as soon as possible and will provide you with the option of canceling your order in full or the part(s) of your order affected by the misinformation. If you make such a cancellation, the money for the canceled part of your order will be refunded to your account or onto your card (or will not be taken at all if the payment process has not begun at that time). This in no way restricts or limits your ability to return the goods in line with our returns policy. Certain orders may constitute improper use of our Site. Bonnypack reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Payment will not be taken or will be refunded, for any refused orders. Your account may also be restricted or terminated for any reason, at Bonnypack's sole discretion, that you have breached these Terms of Use or any other policy or terms of use relating to the Site or if you have otherwise misused the Site. Verification of certain information may be required prior to the acceptance of any order. An order may not be accepted if such information is not forthcoming from you following such a request. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and Bonnypack reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Links to Other Web Sites
Bonnypack makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from the Site, or websites linking to this Site.

Warranties and Disclaimers
Bonnypack intends for the information and data contained in the Site or provided via other channels, including but not limited to phone and email, to be accurate and reliable, however, since the information and data have been compiled from a variety of sources, it is provided "AS IS." You expressly agree that your use of the Site is at your sole risk. Bonnypack, SOLELY TO THE EXTENT THAT ANY SUCH WARRANTIES CAN BE EXCLUDED IN ACCORDANCE WITH APPLICABLE LAW, EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Limitation of Liability
IN NO EVENT SHALL Bonnypack OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THE SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, DELICT OR TORT, OR OTHERWISE, EVEN IF Bonnypack HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED IN ACCORDANCE WITH APPLICABLE LAW.

You hereby acknowledge that the preceding paragraphs shall apply to all content, merchandise and services available from Bonnypack through the Site or other channels.

The Site is operated by Bonnypack from its offices in 26 West Street Glasgow G5 8LP, United Kingdom. These terms and any non-contractual obligations arising from them or in relation to them shall be governed and construed in accordance with the laws of Scotland. The courts of Scotland shall have exclusive jurisdiction over all contractual and non-contractual disputes arising out of or in relation to these terms.

Bonnypack makes no representation that the information in the Site is appropriate or available for use in other locations, and access to the Site from territories where the content of the Site may be illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Use of the Site constitutes full acceptance of our Terms of Use and that you have read and fully understood our Privacy Policy.

If you have any issue regarding a product or service you have bought from us then please do contact us and we will try and resolve the matter.  If the matter cannot be resolved in this way then you can seek to settle the dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ADR / ODR) procedure. These procedures are an alternative to resolving disputes by arbitration or before a court and as such, they are called Alternative Dispute Resolution (ADR). When they are carried out online, they are called Online Dispute Resolution (ODR).

Resolving disputes through ADR/ODR, in general, is easier, faster and less expensive than resolving disputes before a court. Under the EU-wide ODR Regulation, the European Commission has established a European Online Dispute Resolution platform (ODR platform). The ODR platform is a web-based platform that is specifically designed to help consumers who have bought goods or services online and subsequently have a problem with that online purchase. It allows you to submit your contractual dispute and conduct the ADR procedure online and in any of the 23 official languages of the European Union.

The ODR platform is accessible here: http://ec.europa.eu/odr.

Registered Name: Bonnypack Ltd
Registered at: Bonnypack Ltd, 26 West Street Glasgow G5 8LP, United Kingdom
Company Registration No.: SC060880
VAT No: GB 290388338